Why Emotional Intelligence
- It helps your networking and people relationship skills
- Helps leaders be authentic communicators and inspirers
- It is the difference between those who move up and those who do not.
- It helps one move from a manager to a leader
Emotional intelligence is the strongest driver of leadership and personal excellence; managers, directors and CEOs are hired for their skills and experience but can be fired for lack of EQ(emotional quotient or emotional intelligence).
Emotional Quotient is a meta-ability that can determine how well we use our other intelligences, skills and abilities.
Intelligence Quotient (IQ) only accounts for only 20 percent of life successes as you need EQ more to succeed than IQ but other factors like wealth, family background, level of education, relationship, culture, luck etc. also play a part.
IQ is fixed and stops developing at a certain age, but emotional quotient is flexible and responsive to change as one can grow it at any age.
Differences Between EQ and IQ
|INTELLIGENCE QUOTIENT||EMOTIONAL QUOTIENT|
|It is learnt formally||It is how we apply what we learn|
|It is tangible and measurable||intangible|
|It is technical||psychological|
There are 3 main models of E.I
- Mayer and Salovey – he defines emotional intelligence as the ability to monitor one’s own emotions and that of others to use this to guide your own thinking and actions. He also proposed that 4 emotion related abilities are comprised in emotional intelligence which are; perception r expression of emotion, use of emotion to facilitate thinking, understanding of emotions and management of emotions in self and others. based on intelligence
- Reuben Bar-on- it comprises 15 interrelated emotional and social competencies. And these determine how we relate to others and cope with our daily demands and challenges. based on wellbeing
- Daniel Goleman-he outlines 5 components of emotional quotient: self-regulation, empathy, motivation, social skills, and self-awareness. He says that EI can be applied to meet targets and goals and creates happy and healthy work culture. based on performance at work
There are 6 basic emotions that humans face: fear, anger, sadness, happiness, surprise, and disgust.
Anger is the most seductive of all emotions as it tells you that whatever you are doing is correct.
Humans have two minds.
One that thinks; this is the head or rational brain
One that feels; this is the heart or emotional brain
AMYGDALA is the emotional intelligence part of the brain. It is the seat of all passions; it triggers emotional tears which is unique only to humans. It is located near the base of the brain.
You need to learn to control your AMYGDALA as once you do this, you are automatically emotionally intelligent, and you will avoid being a victim of emotional hijacking which is a sudden usually negative action which later leads one to regret.
Anger, aggression, anxiety are common emotional triggers.
The Goal of Emotional intelligence is BPR which refers to the best possible results in all dealings