ETIQUETTE

I never considered Etiquette as very important to stand out in my profession and life.

As a believer in capability and integrity, the lecture I attended on Etiquette a couple of weeks ago changed my mind.

As the old saying goes, “First impressions last longer”. It takes just a quick glance, for someone to evaluate you when you meet for the first time.

To create a great first impression every time, there is a need to be familiar with the acceptable behaviours and manners in different settings, especially in the business and professional world.

This brings us to the topic called “Etiquette”

What is Etiquette?

Etiquette can be defined as the formal manners and rules that are followed in social or professional settings.

It refers to behaving in a socially responsible way. It can also be described as proper behaviour in a variety of settings.

Why do you need Etiquette?

Etiquette is essential for a great first impression.

The way you interact with your superiors, families, fellow workers, and friends speak a lot about your personality and up- bringing.

Etiquette enables you to earn respect and appreciation in society.

No one would feel like talking to a person who does not know how to speak or behave in society.

Etiquette inculcates a feeling of trust and loyalty in the individuals.

Other benefits include but are not limited to;

◼ People buy into your packaging first whether you project the right or wrong image.

◼ It makes you represent yourself and the organization positively.

◼ It is a confidence booster.

◼ It enhances your personal brand.

◼ You are better organized.

Types of Etiquette

1. Social Etiquette: This teaches how to behave in society.
2. Corporate Etiquette: This refers to some set of rules you must follow while at work. An example is, not to loiter around unnecessarily or peep into others’ cubicles.
3.  Meeting Etiquette: This refers to how to behave while attending a meeting, seminar, or presentation.
4. Telephone Etiquette: This teaches how to interact with the other person over the phone. You need to be mindful of your tone and pitch.
5. Eating Etiquette- Certain decorum must be followed while eating in public.
6. Business Etiquette- Business Etiquette includes ways of conducting business in an ethical manner.

Here are a few general tips:

• Always use the 6 magic words:

1. Please
2. Excuse Me
3. I am sorry
4. Thank You
5. Pardon
6. May I?

• Know how to introduce yourself: Start with your name and a brief introduction of what you do.
• Give a firm but painless handshake.
• Take care of your personal hygiene.
• Avoid using offensive fragrances.
• Do not sneeze, cough, or yawn with your mouth open.
• Always stand erect and sit with your head held up high.
• Always carry yourself with dignity.
• Never blow on liquid or food at the table.
• Do not use a toothpick at the table.
• Looking good is a good business. People overlook your positive qualities when inappropriately dressed therefore, dress to have a positive impact.
• Popping chewing gum in the office is simply not expected out of a professional.
• Never attend meetings or seminars without a notepad and pen.
• Develop a winning attitude.

In summary, your image is your most portable asset, therefore, always project your best self.

Remember, you never get a second chance to make a great first impression.

Be the best you can be! Stand out and stand tall!

Thanks for reading.

#MMBA3