In Business, a problem is a situation that causes a gap between the desired and actual outcomes. How then do we analyse these problems in order to achieve our desired outcomes.
First we need to ascertain the problem and understand the context. Focus on the problem and not the symptoms.
Secondly, you specify your objectives. Let this guide you in the process.
Thirdly, you identify and analyse the different criteria. Consider the pros and cons of all options. Attach priority and weight to decision criteria.
Select one of the options.
Draw up an action plan
